Privacy Policy

Genesis Fitness Center ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our Facebook page, become a member, or otherwise communicate with us. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following kinds of personal information:

• Contact Information: name, email address, phone number, mailing address.
• Account/Membership Information: membership number, membership type, billing/payment information (credit card or bank account details), membership start/end dates.
• Health & Fitness Information: fitness goals, medical conditions or limitations, personal trainer notes, class attendance or participation history.
• Usage Data: how you use our facilities, classes you attend, times you check in/out, your attendance and schedule preferences.
• Device & Log Data: IP address, browser type, device type, operating system, timestamps of your interactions, referring/exit pages.
• Communications: any messages, feedback, reviews you send to us.
• Photos & Video: images or video taken in or around the gym (for promotional, safety, or security purposes), if applicable and permitted by law.

2. How We Use Your Information

We use your personal information to:

• Provide and maintain our services, including membership management, facility access, class scheduling.
• Process payments, billing, and invoicing.
• Communicate with you (confirmations, reminders, updates, offers).
• Enhance safety and security of our facilities.
• Improve our services and offerings.
• Comply with legal obligations.

3. Sharing & Disclosure of Data

We may share information with:

• Service providers (payment processors, scheduling platforms, marketing).
• Legal authorities when required.
• Successors in case of business transfers.
• With your consent or at your request.

4. Data Retention

We retain personal data as long as necessary for business, legal, and compliance purposes. Once no longer needed, data is securely deleted or anonymized.

5. Security

We use reasonable measures to protect your data, but no system is completely secure.

6. Your Rights

You may have rights to:

• Access, correct, or delete your data.
• Object or restrict processing.
• Withdraw consent for marketing.

To exercise these rights, contact us using the details below.

7. Cookies & Tracking

Our website and Facebook page may use cookies or similar technologies to enhance functionality and analyze usage. You can disable cookies in your browser, but some features may not work properly.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised date, and significant changes may be communicated directly to you.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Last Updated: September 18, 2025